VR RESOURCES

IVRY has created instructions for connecting to WiFi! Simply follow the link below:
Set Up Your VR WiFi

On your iPhone, go to Settings > Safari and turn off Block Pop-ups.

Once you’ve allowed pop-ups, log into the LMS and attempt to generate a login token. You should now successfully see a 6 character token appear on your screen!

For new VR users, we recommend you watch Oculus’ unboxing tutorial before even putting on your headset! Click the following link to watch the tutorial:
Oculus Quest 2 VR Headset Unboxing

If your experience is “glitchy” or experiencing a high amount of latency, ensure that your headset is not on a critically low battery level. If it is, charge the headset promptly.

If your headset is charged, make sure that you are not standing next to a large window that could be allowing in a good amount of sunlight. The sensors on the headset are not designed to handle direct sunlight, so make sure that you limit the amount of sunlight that can get to your sensors.

If you are still experiencing issues, quit the VET app and relaunch it.

Make sure that your Oculus Quest headset is on snug on your head and your eyes are aligned with the lenses. If needed, adjust the straps of the headset to better fit the shape of your head.

IVRY recommends you use the same 10’x10’ space continuously, as you will avoid these types of issues.

If you are using a consistent space and still spawn on the edge of the boundary, position yourself in the center of your physical 10’x10’ space and hold down the Oculus button for roughly 3 seconds. Once you do so, it will re-center your guardian boundary.

Unfortunately, the VET application does not save your progress at this time. You will need to charge your headset, and re-enter into the application when your headset is properly charged.

Because you have logged into the VET application using a unique token ID, the software recognizes your account from the Blended Learning account you used to launch the experience.

Once you have completed the virtual lesson, make sure that submit your scores before exiting out of the application.

Once you exit out of the guided or test lesson, the scores will be sent to your LMS.

The VET software allows for an unlimited number of attempts for students to go through the VR. However, students will be advised by their instructors with specific instructions on the number of attempts they will be allowed for a given class.

Guided mode will walk you through each of the virtual reality lessons demonstrating proper techniques and best practice methodology with step-by-step instructions. It is recommended that each of the students complete the guided mode for each lesson prior to attempting test mode.

Test mode will allow the VR user to go through each of the lessons at their own pace without any step-by-step instructions. They will be provided with all the necessary tools and equipment to complete that specific lesson, and it will be up to them to finish their assigned tasks.

Each of the lessons vary in length, but you should expect each individual lesson taking 10-20 minutes. This time will differ based on your familiarity of the electrical tasks in the lesson, as well as your comfortability with VR.

While VET users usually don’t have any motion sickness using the VR headset, there are some precautions you can take.

1. The VR headset should be snug on your face, but not too tight. Make sure that you have also adjusted the lenses to match the pupillary distance of your eyes. Doing so will make sure that the picture is clear and crisp.
2. Use the VR in a well-lit area. The sensors in the headset need to see your surroundings in order to construct the virtual environment so you can interact with it.
3. When walking around in the virtual environment, take your time. Slow, steady movements will help combat any latency due to quick movements. 
4. Limit your initial time spent in VR, with the goal of increasing as time goes on. If possible, start with 5–10 minutes for your first few VR experiences. Aim to increase that range by 5 minutes every few days and continue building on that range until you feel completely comfortable in the VR.

Currently, our virtual reality training is only accessible on the Oculus Quest platform  through HMDs (head-mounted displays).

If your question is about the VET platform, click PTSI System Support in LMS (the orange question mark button on the far right side of the page), or call: (888) 652-4007

If your question is about hardware, or you need help understanding the Oculus platform, head over to Oculus.com and see what resources they have accessible. If you still need help, create a support ticket with Oculus through the following link:

https://tickets.oculusvr.com/hc/en-us/requests/new

In IVRY’s initial soft launch email, a build number was included. Match that number to the build number you see when the VET application initially launches on your headset. If the numbers match, your build is up to date.

Whenever IVRY pushes a new build to you, the new build number will be included in an email. In this case, refer to the latest build number instead of the digits sent in the initial email.

First, make sure that the token you are entering into the VET application is the same token that shows from your LMS.

If you are entering the token correctly, ensure that your headset is connected to WiFi.

If you still can’t get into the application, completely quit the app on your headset and restart it. Once the app has restarted, try re-entering the token.

If your problem persists, please contact IVRY at techsupport@ivrytechnologies.com